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Payment of water and sewer billings is handled by the Village Office located in the Plover Municipal Building, open Monday through Friday from 7:30 am to 4:30 pm.
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As a consumer of Village water, you are responsible for the repair of any service leaks between the valve box in front of the house and the point it enters your home. The Village will repair any leaks between the valve box and the water main, and any leak in the main itself.
To prevent your service or the pipes within your home from freezing under very cold conditions, you can take a couple of simple precautions:
Contact the Village of Plover Office at 715-345-5250. They will take care of ensuring a final meter reading is taken and guide you through the process.
You usually can find your water meter in the basement of your house, toward the front wall, either in the utility room or in the closet. If you have a hard time finding your water meter, please call the Water Systems Department 715-345-5254, they will be glad to help.
Over time small amounts of minerals or sediment can accumulate in the water mains. During periods of hydrant flushing, fire suppression, main break, flow testing, or other heavy use, this sediment can become disturbed and cause discoloration. If your water becomes discolored, run a cold tap in the basement or bath tub at full force until the water clears. This will usually clear in a few minutes.
For the 2nd and 3rd quarter (summer months), residents receive sewer usage calculated from the 1st and 4th quarter (winter months) average water usage.
There may be a main break in your area, or the water service lateral to your house may have a leak. If the reduced pressure occurs on only one faucet, you may have a plugged faucet screen.
The water contains 16 to 18 grains of hardness per gallon and is considered hard. There are no harmful health effects associated with the minerals creating the hardness. In fact, some believe they are beneficial.
A small amount of chlorine is added to kill any viruses or bacteria that could be present in groundwater. This harmless amount of chlorine helps keep the water protected all the way to your tap. If you are bothered by a slight chlorine smell or taste, you can fill a clean pitcher with cold water, leave the container at least partially exposed to air, and let the water sit. Most, if not all, of the chlorine will dissipate within 12 hours. The key is to not completely seal the container.